2. PRIVACY POLICY
Last Updated: 24 May 2026
Stealthbuff values your privacy and is committed to protecting your personal information.
2.1 Information We Collect
We may collect:
* Name
* Phone number
* Email address
* Shipping & billing address
* Order history
* Payment details (processed securely via third parties)
* Device/browser information
* IP address
* Cookies and analytics data
## 2.2 How We Use Your Information
Your information may be used to:
* Process orders
* Deliver products
* Provide customer support
* Improve our website
* Send updates and marketing communications
* Prevent fraud
* Comply with legal obligations
## 2.3 Marketing Communications
You may receive promotional:
* Emails
* SMS
* WhatsApp notifications
You may unsubscribe anytime.
## 2.4 Sharing of Information
We do not sell your personal data.
We may share information with:
* Payment gateways
* Courier partners
* Technology providers
* Analytics tools
* Government authorities when legally required
## 2.5 Data Security
We implement reasonable security measures including:
* SSL encryption
* Restricted access
* Secure payment processing
* Internal data protection measures
## 2.6 Cookies
Our website uses cookies for:
* Analytics
* Website functionality
* Marketing performance
* Personalized shopping experience
You may disable cookies through browser settings.
## 2.7 Data Retention
We retain information only as long as necessary for:
* Legal obligations
* Tax compliance
* Business operations
* Customer support
## 2.8 Your Rights
You may request:
* Access to your data
* Correction of inaccurate data
* Deletion of personal data
* Withdrawal of consent
Requests can be made at:
[EMAIL]
## 2.9 Third-Party Links
Our website may contain links to external websites.
Stealthbuff is not responsible for third-party privacy practices.
## 2.10 Children's Privacy
Our services are not intended for individuals under 18 years.
## 2.11 Updates to Policy
We may update this Privacy Policy periodically.
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# 3. RETURN, REFUND & EXCHANGE POLICY
Last Updated: 24 May 2026
## 3.1 Return Eligibility
We accept returns or replacements only for:
* Damaged products
* Defective products
* Incorrect items delivered
* Missing items
## 3.2 Return Window
Claims must be raised within 48 Hours of delivery.
## 3.3 Non-Returnable Products
Due to hygiene and safety reasons, the following may not be eligible once opened or used:
* Solid perfumes
* Personal care items
* Customized products
* Gift cards
* Sale items
unless damaged or defective.
## 3.4 Proof Required
Customers must provide:
* Order number
* Unboxing video/photos
* Clear images of issue
## 3.5 Refund Process
Approved refunds will be processed to the original payment method within [5–10] business days.
Shipping charges may be non-refundable unless the issue was caused by us.
## 3.6 Replacement Policy
Eligible products may be replaced subject to stock availability.
## 3.7 Cancellation by Stealthbuff
If an order is cancelled due to stock or operational issues, a full refund will be issued.
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# 4. SHIPPING POLICY
Last Updated: 24 May 2026
## 4.1 Processing Time
Orders are generally processed within [1–3] business days.
## 4.2 Delivery Timeline
Estimated delivery:
* Metro cities: [2–5] business days
* Other locations: [4–8] business days
## 4.3 Shipping Charges
Shipping fees are displayed at checkout.
Free shipping may be offered on qualifying orders.
## 4.4 Tracking
Tracking information will be shared via email or SMS.
## 4.5 Delays
Delivery timelines are estimates and may vary due to:
* Weather
* Courier delays
* Public holidays
* Operational disruptions
## 4.6 International Shipping
[ENABLE/DISABLE]
Customers are responsible for customs duties or import taxes where applicable.
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# 5. CANCELLATION POLICY
Last Updated: 24 May 2026
## 5.1 Order Cancellation
Orders may be cancelled before dispatch.
Once dispatched, cancellations may not be possible.
## 5.2 Refund for Cancelled Orders
Refunds for prepaid cancelled orders will be initiated within [5–7] business days.
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Refund Policy